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Connect Ecwid (Lightspeed E-Series) with ProductPolish

Connect your Ecwid shop with ProductPolish. You create a Custom App and generate an Access Token via the legacy API credentials.

Prerequisites

  • Ecwid account (Business plan or higher recommended for API access)
  • Admin access to the Ecwid dashboard
Ecwid has been renamed to Lightspeed E-Series. The functionality and API structure remain the same.

Required credentials

FieldExampleDescription
Store ID12345678Your unique store ID. Found in the dashboard.
Access Tokensecret_xxxxxxxxxxxxxxxxThe secret access token of your app. Starts with secret_.

Step-by-step guide

1

Open Ecwid dashboard

Log in to your Ecwid dashboard at my.ecwid.com.

2

Find Store ID

Navigate to: SettingsGeneral

The Store ID is shown at the top of the dashboard (an 8–10 digit number).

3

Create Custom App

Navigate to: AppsAll AppsMy Apps

Click "Create new app".

4

Generate Access Token

In the app configuration, scroll to the "Legacy API credentials" section.

There you will find the secret access token. It starts with secret_.

Copy this token.

The access token is permanently displayed here and can be viewed at any time – unlike many other platforms.
5

Enter in ProductPolish

Go in ProductPolish to DashboardIntegrationsNew connection.

  1. Select Ecwid as the platform
  2. Enter your Store ID
  3. Paste the Access Token (secret_...)
  4. Click "Save connection"
Done! ProductPolish uses the Ecwid REST API to create and edit products in your shop.

Good to know

  • API base URL: The Ecwid API is accessible at app.ecwid.com/api/v3/.
  • Rate limits: Ecwid allows a maximum of 600 requests per minute (depending on plan).
  • Images: Product images are uploaded via the Product Image API.
  • Embedded vs. standalone: The API works regardless of how your shop is embedded.
  • Free plan: The Ecwid REST API is available from the Business plan. Some endpoints are restricted on the free plan.

Common issues

"402 Payment Required"

Your Ecwid plan does not fully support the API. Upgrade to the Business plan or higher.

"My Apps" not visible

Make sure you are logged in as the store owner. Staff accounts may not have access to app management.

Access token invalid

Make sure you use the Secret Token (with secret_ prefix), not the public token.